Warranty Claim

Baby Jogger Stroller Limited Warranty

For Baby Jogger strollers we warrant that our frames are free of manufacturer defects for the lifetime of the product. Manufacturer’s defects include but are not limited to the breakage of welds and frame tube damage. Textile or soft side materials and all other components, excluding tires and tubes, shall be warranted for one year from the date of purchase. Proof of purchase is required in order to make a warranty claim and the warranty is only extended to the original purchaser.

This warranty does not cover:

Misuse or poor maintenance
Damage caused by improper installation of Baby Jogger parts and/or accessories
Damage caused by corrosion, mould, rust, sun intensity, sweat, detergents, sunscreen, damp storage or frequently washing
Normal wear and tear
Repairs or modifications carried out by a third party
Stroller is purchased from an unauthorised retailer
Stroller is purchased used or second hand
Stroller is damaged as a result of an accident, airline or freight damage

Demo/Display models:

The Warranty Period on Ex-Demo/Display Model Strollers is only 6 months from the Date of Purchase and they are not eligible for Extended Warranty. Any existing issues or parts/accessories missing at the time of purchase will not be covered under warranty. The Limited Lifetime Warranty on the Frame Tubing and Welds is applied to Ex-Demo/Display strollers.

If your Baby Jogger stroller is not covered under warranty, replacement parts can be purchased for repair. Please contact our customer service team calling (03) 8820 6333 or email inbox@tabc.com.au

The above warranty specifications apply only to products purchased in Australia. For international customers, your product's warranty is valid only in the country of purchase and is subject to the warranty conditions set forth by the Baby Jogger distributor for that country - Conditions may vary. Baby Jogger and its authorised distributors may not ship replacement or repair parts out of the country of purchase, however International customers who purchase their product in another country will be subject to shipping and taxes/duties to their country of residence.

Please find International Baby Jogger Suppliers here

Find Your Serial Number

Please note: baby jogger stroller may have serial number, manufacturer date and/or model number. Each stroller is different. Not all fields are required to submit warranty claim or registration.

city tour 2

Model and manufacture date found on black and white stick on the side of the frame (hidden by the basket!)

NOTE: city tour 2 has model number and manufacture date ONLY.

No serial number required for this model for warranty or registration

city tour 2 Double

Model and manufacture date found on black and white stick on the side of the frame (hidden by the basket!)

NOTE: city tour 2 double has model number and manufacture date ONLY.

No serial number required for this model for warranty or registration

mini 2 / mini GT2 / elite 2

mini 2 / mini GT2 Double

select / select lux / select 2

Serial number, manufacture date and model number found on black and white sticker on side of frame (hidden behind the basket!)

summit X3

Serial number and manufacture date engraved in plastic below logo plate.

OR

Serial number, manufacture date, and model number on white sticker on frame (just above rear wheel.

city tour LUX

White sticker on frame contains model and manufacture date only

(No serial number required for warranty or registration)

city GO Capsule

You'll find the serial number, model number and manufacture date on a white sticker on the underside of your city go capsule seat.

city Bistro High Chair

You'll find the serial number, manufacture date and model number on a white sticker on the inside of the leg on Bistro High Chair.